- FAQ
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Q. How do I purchase the product?
A. All of our ILooks products are sold at our own shopping mall, “ILooks Shop.”
Go to ‘Family Site > ilooks Shop’ from the top menu or https://ilooks.shop to proceed with the purchase.
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You can also purchase via email, KakaoTalk, or phone, so please contact us and we will respond as quickly as possible.
Email: aurora@segibiz.co.kr
Kakao Talk: https://pf.kakao.com/_Jznlxj
Phone number: 051-715-7511 / 010-4226-7220
Q. Can I receive a drawing for the product?
A We provide drawings in the ‘Download’ menu.
If you do not find the information you are looking for, please contact us at any time.
We will respond as quickly as possible.
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Q. What color wires (+ and -) should be used for tower lamps and warning lights?
A. Since the tower lamp has no polarity, any color can be used.
The red line of the warning light is +.
Q A/S. How long is the warranty period?
A. 1 year warranty, but it depends on the user’s negligence.
Q Please let me know the pipe size for mounting the tower lamp.
A. The pole mounting pi of all ilooks tower lamps is Ø20.